FAQs

How will I know how much my order will cost?

Just add the items to your cart and select checkout. All costs including taxes and shipping to your shipping address will be calculated accordingly.

 

How fast can I get my order?

This depends on where your order is shipping and the shipping methods available for the items in your cart. Sizes ranging from 8 through 12 and widths D through EE are usually in stock. If not, please allow 2-3 days for your order to be made and shipped to you.

 

Do I get charged if the item I ordered is not in stock?

Yes. When you complete the checkout process, your chosen payment method is charged.

 

Do you ship to US military address (APO/FPO)?

Yes. Shipping information should be entered the same way as you were if the order was shipping to a home address. Please provide any specific details.

 

What will my credit card statement say?

 Your credit card will be billed saying SP * SOUTHWEST BOOT CO 8182427050.

 

How do I know what size to buy?

Our products are sold in US sizes. If you are uncertain on what size to order, please email us a measurement of your feet and we will match it with the appropriate size to ensure a perfect fit!

 

Can I have my old boots resoled?

Yes you can! As long as the upper leather is in tack and not torn, your boot may be in good enough condition to remove and attach a new sole. A re sole is $60 plus shipping costs. Contact us if you would like to inquire about having your boots resoled.